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Millennials are a necessary workforce
We have no other talent pool to take from. We have no other pool to select successors for key positions in your company. In the next few years, we will only have the Millennial pool… Read more
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Do you practice what you learn?
Another way of looking at the old saying ‘Practice what you preach’ is ‘Practice what you learn.’ Far too often, we sit down in a classroom type training learning something new. However, we seldom put… Read more
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Tips for the newly hired Gen Y
Entering the workplace can be intimidating for a first timer. Often, a new millennial employee would not know where to begin his or her journey. This is particularly worse if the company does not have… Read more
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Is your company obsessed with your customers?
Let me take a few minutes to share lessons from an interesting interview with the founder of Amazon.com. A few minutes into the discussion at the Internet Association Gala 2017, Jeff Bezos, shares the secrets… Read more
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We are only as good as our people
If there is one thing that a first-time manager or leader needs to comprehend deep in their heart is that we are only as good as our people. Jack Welch, one of the best management… Read more
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Customer Service Recovery
Customer service, customer obsession, customer experience are buzz words that are prevalent nowadays. It is very important, even critical, for companies to be customer-centric. No customers mean no revenues. Simply, the goal is to attract… Read more
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What got you here won’t get you there.
Change is inevitable. The formula that drove a company to success in the past is not necessarily the same formula that will drive its growth in the future. Holding on to the secret sauce that… Read more
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Where are you?
In recent years there has been a scarcity of high potential high performing employees. Why is that? Where have they gone? Back in 1992, the largest commercial bank in Saudi Arabia did not have difficulty… Read more
