
Leadership is all about communication. And as any great leader knows, the best way to communicate is to listen.
Listening is a skill that can be learned and perfected with practice. It’s not just about hearing the words that are being said, but understanding the meaning behind them. Leaders who are able to listen effectively are better able to build relationships, resolve conflicts, and make informed decisions.
So how can you become a better listener? Here are a few tips:
- Make eye contact and focus on the person who is speaking.
- Don’t interrupt or answer prematurely. Let the speaker finish their thought before responding.
- Paraphrase what you’ve heard to ensure you understood correctly.
- Ask questions if there is something you don’t understand.
- Be patient and attentive. Listen with your heart and mind open to learning new things.
What about you? How great are you at really listening?
With Point of Care or POC, learning begins after the last day of Training. Education is about using and retaining knowledge.
Learning beyond Training at pocph.com
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