Tag: jordan

Am I Surrounding Myself With The Right People?

~ jordan ~ 1 Comment

Another interesting read from my daily Bible reading.

The first churches were started by a bunch of common men and women who loved Jesus and loved seeing people meet Jesus. Their success wasn’t based on their position or their training, but on their passion.

Attitudes are contagious. One thing I love about the team I serve with is that being around them and discussing church, ministry and life in general, stirs my passion for what I do.

If you read through the book of Acts, Paul had a team of people who worked with him to try and accomplish a vision that was larger than he could have ever imagined. Any great leader knows you cannot persevere without great people.

An excellent leader will always persevere because they are not trying to do what they are doing alone. They’ve built a team with people who understand they are valued, their opinions are not only welcomed but necessary, and the goal is the advancement of an organization—not the attention of an individual.

You know you have the right team when you don’t just love the work you do, you love the people you do it with. You know you have the right team when problems do not belong to “me” but rather they belong to “we!” You know you have the right team when the people you lead love you and the organization too much to allow team members to make a ridiculous decision.

The right team will refuse to allow personal preferences to dictate decisions and will embrace uncomfortable conversations. The right team will bring people in when making a decision that directly impacts their area, understanding that this does not slow down the process, but speeds it up, because people are way more likely to buy into a decision when they’ve had input.

What’s Next:
Do you have the right people around you? People who would stick with you no matter what the circumstances?

Is there anything about your attitude that you don’t want to pass to your team? What steps can you take this week to set the tone for the people you lead?

Is your company obsessed with your customers?

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Photo by Clem Onojeghuo on Pexels.com

Let me take a few minutes to share lessons from an interesting interview with the founder of Amazon.com. A few minutes into the discussion at the Internet Association Gala 2017, Jeff Bezos, shares the secrets of Amazon’s success. The beauty behind the success of most great companies is that the reasons are so simple. The secrets are so obvious, you can hardly consider them secrets. Amazons secret sauce is the same.

Jeff outlined a few very simple principles behind Amazon’s success. These principles earned him the title of the richest man in America for the first-time.

1) Amazons culture does not simply focus on customer experience. They turn this statement into a passion with a focus on ‘Customer Obsession.’ There are different models that different companies use instead like; competitor obsession, product obsession, industry obsession and so on.

2) Even if customers are happy, they still want something better. It is Amazon’s job to constantly invent new things that provide an even better customer experience.

3) Don’t focus on the short term, have a long-term view. Have a five-year view. Don’t just look at having a good next Quarter. He mentioned that quarter results are already baked. Quarter results are based on management decisions years ago. Focusing on the future changes the way you plan and focus your energy.

4) Experimentation and failing is supported in Amazon. Innovation goes together with customer obsession.

5) Identify 2-3 big ideas and force great execution. For Amazon, it’s low prices, fast delivery, and vast selection. Ten years from today no customer in his right mind would go to Amazon and request a slower delivery. No customer will request for higher prices and less selection. These are obvious things. Big ideas are often so obvious that we don’t see them.

6) Most overnight success takes about ten years. Hard work and perseverance is needed to create an ‘overnight’ success.

Companies cannot claim that their Invention is disruptive. New products and services are not and cannot be disruptive. Only customer acceptance is disruptive. Why are customers going to like it? Why would customers buy your product or service?

Lots of people dispense advise and tips. However, when the tip comes from someone valued at $109 Billion running a 22-year-old company valued at $702.5 Billion then one thing is for certain. The tip may be worth thinking about from the perspective of our own companies.