Good day, This article is from my daily devotion. It is very applicable in today's workplace. I hope you enjoy it and see the value it brings on how we look at our work. If someone special comes over for dinner, you don’t start pulling the leftovers out of the fridge. You go all out … Continue reading Am I Giving It My Best?
Customer service, customer obsession, customer experience are buzz words that are prevalent nowadays. It is very important, even critical, for companies to be customer-centric. No customers mean no revenues. Simply, the goal is to attract customers, keep them coming back and get them to refer us to their friends. However, we sometimes fail in our … Continue reading Customer Service Recovery