Have you ever gone to a bank and found it so difficult and irritating to do a simple transaction like make a deposit? How about going the mall and navigating your way around clothes only to find out that your size is not in stock? I am sure that we all faced customer service challenges … Continue reading Customer Pain Points
Month: September 2019
Finding time vs Making time
Too often, I hear people claiming how busy they are. Often times, important activities or deliverables are missed because of how busy people claim to be. So called 'busy' people seemingly cannot find time to do the important things in their life, things that truly matter. If you pay attention to people who are successful … Continue reading Finding time vs Making time
What they forgot to teach us! 